FAQ

• Store Hours: Mon-Sat 10am-9pm, Sunday 12pm-6pm
• Piercing Hours: Mon-Sat 10am-8pm, Sunday 12pm-5pm
• Tattoo Studio Hours: Mon-Sat 11am-8pm, Sunday 12pm-5pm

We are located at 1430 E Sunshine St, Springfield, MO at the corner of Sunshine and Pickwick.

We accept cash, all major credit cards, Apple Pay, and Google Pay.

• Body Jewelry: No Returns No Exceptions for health and safety concerns.
• All other merchandise: 15 days with receipt and tags still on product.

• Ear lobe: 6-8 weeks
• Cartilage (helix, tragus, conch): 6-12 months
• Nostril/Septum: 2-4 months
• Eyebrow: 6-8 weeks
• Lip/Labret: 2-3 months
• Tongue: 4-6 weeks
• Navel: 6-12 months
• Nipple: 6-12 months
• Genital: 4-6 months

Remember, these are general timeframes. Healing depends on your body, aftercare, and overall health.

• 13 Years Old: Navel, All Ear, Nostril, Septum and Eyebrow
• 15 Year Olds: Facial Piercings(Oral Piercings) No Dimples, No Bridges, No Dermals/Surface Bars, No Dahlias
• 18 Year Olds: All Piercings!!!!

• Clean your piercing 2-3 times daily with sterile saline solution
• Avoid touching your piercing with unwashed hands
• Don't use harsh soaps, alcohol, or hydrogen peroxide
• Avoid swimming pools, hot tubs, and bodies of water while healing
• Don't remove or change jewelry until fully healed
• Follow all aftercare instructions provided by your piercer

We change jewelry for people all day everyday. We charge $5 for the service but that includes 1 change or 10 changes, so be sure to bundle and save! This is a walk-in only service so there may be a wait. For the jewelry changes you can bring jewelry with you or purchase it once you arrive and we can help you regardless of if we pierced you or not.

It could be, but often times it is caused by irritation such as bumping, catching, playing with, clothing choices or sleeping on the piercing. Any of these can lead to the jewelry not fitting correctly and this in turn can cause more swelling and redness. We have several solutions to fixing the issues depending on the situation and your body type. We start with the most general and from there narrow it down to the best fit for you. We can usually get any issue under control without losing the piercing but we want to be as proactive as possible, so please come see us with any concerns and if we think you need to see a Dr. we will let you know.

You may notice some drainage coming from a new piercing in it's healing phase. While this is normal for any new piercing(some more than others) the drainage should be a yellowish brown color often containing lymph fluid, sebum, and possibly some blood. Please be sure to rinse thoroughly in the bath or shower removing as much as possible without causing movement to the piercing. If you are ever unsure whether your piercing is healthy and happy please don't hesitate coming by the shop so a piercer can take a look. We would rather see you too much than not enough.

• Keep the bandage on for the time specified by your artist
• Wash your hands before touching your tattoo
• Clean your tattoo with mild, unscented soap and warm water
• Apply a thin layer of recommended aftercare product
• Avoid swimming, sun exposure, and tight clothing during healing
• Don't pick or scratch at your healing tattoo